Caring for your property management responsibilities is a lot of work, that is the reality regardless of whether you are an in-house or on-site manager or you are a property owner who has hired a management company to take care of things for you. It requires a careful, organized, and transparent approach in everything you do.
Ensure Cleanliness is Maintained at Every Turn
A dirty and messy apartment, obviously, does not show well. It is uninviting, worrisome, reputation-damaging, and makes potential tenants wonder what else is wrong. You do not want that at all. What you do want is a clean and well-tended apartment or unit that is pleasant to look at, easy to show prospective renters, and in good condition. Unfortunately, if you are very busy in your role as manager, you may not have time to clean any apartment after a tenant has vacated the property, let alone rely on your limited in-house staff to keep up with the brisk pace of cleaning and property maintenance.
Luckily, there is an easy solution to your problems. Consider using an apartment turnover services company to help maintain cleanliness and prepare your available units quickly so you can avoid downtime between renters. After all, a vacant apartment will always lose you money. Apartment turnover services employees are trained to clean any apartment space quickly and efficiently, from top to bottom, to ensure nothing is left out and everything is ready for move-in day. By hiring this type of company, you are saving time, which equates to money, so you will have more of your own time to focus your attention on management.
Take a Proactive Approach to Maintenance
With multiple units being occupied by a variety of people, there are bound to be problems with everything from routine utilities to appliances, and anything else you can think of. Just as with a standalone home, if you do not maintain your apartment units, something can and will go wrong.
You can avoid this guaranteed issue by being proactive with your approach to apartment maintenance. Instead of waiting for something to break and only addressing it after the fact, create a maintenance schedule that involves both inspections and preventative maintenance in addition to replacing items as needed. Avoid creating bigger problems by fixing things immediately. Whether your maintenance team notices a problem during routine inspections or a tenant makes a repair request or complaint, it is your job to take it seriously and do something about it. After all, a small leak under a bathroom sink in an upper apartment can quickly grow into a large leak that involves water damage in the unit below it as well as a mold problem throughout multiple units. Fixing the initial leak will always prevent a larger issue.
Successful property management relies on proactively cleaning and maintaining the property under your care while fostering positive tenant relationships. When your tenants have a concern, listen to them. Pay attention to the issues and then take action. They will feel heard, and oftentimes take better care of their apartments simply because you care enough to help them. A little action goes a long way toward positive tenant relations and keeping your units in good condition.
